Chumbak – Online Store
Introduction
Category
- Ecommerce
- Online Store
Chumbak, a vibrant online store offering a wide range of unique gift items, home decor, bags, travel accessories, and watches, needed an engaging and seamless digital platform to captivate customers and drive sales. The brand sought an eCommerce solution that could showcase their diverse product range, offer a smooth shopping experience, and provide personalized recommendations to enhance customer satisfaction.
Pelicans Technologies was chosen for our expertise in creating dynamic, visually appealing, and user-friendly eCommerce platforms. We developed a tailored solution for Chumbak, ensuring a seamless browsing and shopping experience across all product categories.
Category
- Ecommerce
- Online Store
Elevated the UI/UX
With the updated UI, user engagement went up, and the bounce rate went down. The interactive features and engaging design kept users on the site longer and led to more meaningful interactions.
Key Challenges
Managing such a vast catalog can make product discovery challenging for customers.
Maintaining high levels of customer engagement on the website is crucial. Low engagement can lead to increased bounce rates and reduced sales conversions.
Providing a seamless shopping experience across both online and offline channels requires effective integration between e-commerce platforms and physical retail operations.
Expanding globally involves challenges like international shipping, multi-currency pricing, and adapting marketing strategies to diverse markets.
Streamlining operations, especially during peak seasons, necessitates efficient order processing, inventory management, and fulfillment strategies
Solutions
Chumbak implemented AI-powered product recommendation engines to personalize the shopping experience, helping customers find products that match their preferences.
The brand leveraged targeted digital marketing strategies and personalized content to boost customer engagement, leading to increased time spent on the site and higher conversion rates.
Chumbak partnered with Unicommerce to integrate its online and offline operations, ensuring a seamless omnichannel experience.
To cater to international customers, Chumbak incorporated features like international shipping options and multi-currency pricing.
By adopting advanced e-commerce solutions and integrating them with existing ERP systems like Microsoft AX, Chumbak enhanced operational efficiencies, ensuring timely order processing and fulfillment.
Key Features
- The store offers a wide array of products across categories such as Furniture, Bed & Furnishing, Decor, Kitchen & Dining, Bags & Wallets, Watches, and Beauty & Fragrance
- The website is designed with intuitive navigation, allowing customers to browse products effortlessly across various categories and collections.
- Chumbak provides multiple payment methods, including credit/debit cards, net banking, and digital wallets, ensuring secure and convenient transactions for customers.
- Chumbak offers loyalty programs and regular promotions, rewarding repeat customers and attracting new ones.
- The website is optimized for various devices, offering a seamless shopping experience across desktops, tablets, and smartphones.
- Real-time order tracking allows customers to monitor the status of their purchases, enhancing transparency and trust
Tech Stacks We Used
JavaScript
Outcome
By addressing these challenges with strategic solutions and incorporating user-centric features, Chumbak has established a robust online presence, delivering a satisfying and efficient shopping experience to its customers.
What our Clients Say about us
Pelicans has been our trusted tech partner for years. From Ecommerce solutions to mobile apps to ongoing maintenance, their team consistently delivers high-quality solutions. I’m excited to share our new Art Hotel website and app with you and we owe it all to the amazing Pelicans team who brought our vision to life.
Big thanks to the Pelicans team and we look forward to continuing to work with you and to future successes together.
Nigeria
We needed an AI-driven recommendation chatbot for our Healthcare business. Pelicans delivered a robust, scalable solution that increased our conversion rates by 35%. They truly understand AI’s potential.
France
Pelicans Technologies transformed our business with a custom software solution, exceeding expectations. Their innovative approach, clear communication, and expertise boosted our productivity and customer engagement.
Canada
