Introduction
Category
- Travel
- Hospitality
Art Hotel NG, a premier luxury hotel in Nigeria, required a seamless digital experience to match its sophisticated brand. The hotel needed a robust content management system (CMS), a streamlined booking platform, and an integrated eCommerce solution to enhance guest interactions and optimize operations.
Pelicans Technologies was chosen for our expertise in delivering tailored digital solutions that elevate user experience, drive operational efficiency, and enhance customer engagement.
Category
- Travel
- Hospitality
Elevated the UI/UX
Our revamped UI boosted user engagement, significantly reducing the website’s bounce rate. Interactive features and engaging design captivated users, fostering longer sessions and deeper interactions.
Key Challenges
Inefficient manual booking and reservation management leading to errors, delays, and increased administrative effort, negatively impacting guest satisfaction
Lack of a unified eCommerce platform for hotel services results in fragmented guest experiences, making it difficult to manage bookings and amenities efficiently
Limited online presence and digital brand engagement reduce the hotel’s visibility, making it harder to attract potential guests and build long-term loyalty.
Difficulty in tracking guest interactions and preferences, making it hard to personalize services, improve satisfaction, and foster repeat business effectively.
Suboptimal user experience leading to lower conversions leads to frustration, causing potential guests to abandon bookings and reducing conversions.
Solutions
Created a tailored content management system that simplifies content updates and ensures smooth management of website materials, reducing manual effort and time.
Implemented an easy-to-use booking platform, streamlining the reservation experience and making it more efficient for guests to book rooms and services with minimal effort.
Developed an integrated eCommerce solution that enables guests to easily purchase additional hotel services, such as dining, activities, and amenities, enhancing revenue opportunities.
Introduced automation tools to track guest interactions, enabling personalized experiences based on guest preferences, improving satisfaction and fostering loyalty.
Optimized website performance to ensure faster load times and implemented robust security measures, boosting reliability, reducing downtime, and providing a safer browsing experience.
Key Features
- Custom CMS for efficient content updates
- Seamless booking platform with real-time availability
- Integrated eCommerce for hotel services and promotions
- Reward Points for Guest users
- Mobile-friendly and visually engaging interface
Key Technical Stack We Use
Hire as per the unique needs of your development project and provide you with different hiring models to accommodate your needs better and get complete control over your development budget and time.
Hire Backend Developers
Hire Frontend Developers
Outcome
By transforming Art Hotel NG’s digital landscape, Pelicans Technologies has empowered the brand with a seamless, high-performing online experience, reinforcing its reputation as a top-tier hospitality provider.
We design exceptional websites & applications to deliver remarkable results for our clients.
What our Clients Say about us
“Pelicans Technologies transformed our business with a custom software solution, exceeding expectations. Their innovative approach, clear communication, and expertise boosted our productivity and customer engagement.”
“Nivose Pelicans Technologies transformed our business with a custom software solution, exceeding expectations. Their innovative approach, clear communication, and expertise boosted our productivity and customer engagement.”